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Returns & Exchanges
At Toups and Co Organics, we want you to love your clean beauty routine. If you are not completely satisfied with your purchase, we offer returns or exchanges on most products within 30 days of delivery.
1
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
2
Prepare Your Package
Securely pack the items in their original packaging, ensuring all lids are tightened to prevent leaking during transit.
3
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing